The staff was excellent, the accommodation was charming small and impeccably clean. The breakfast was above average and very very good with a lot of food, everybody can choose. The excellent service and the attention to detail! The location was amazing, around 10-15 minutes walk from Do Design. The hotel was in a lovely quiet area, next to walkable and metro service bars and restaurants as well as a fantastic shopping area which was walkable. Enjoyed my stay, had a wonderful experience.

Wonderful hotel, all of the staff were accommodating and affable, excellent location also in the breakfast area. The breakfast was above average, with nice selection of pastries, yoghourt, and cheese.

Fairly good room, very comfy bed and spacious bathroom. Above average and nice breakfast with fresh fruits, decent bread and also for vegetarians for every taste. Very pleasant staff and attention to detail.

The staff were excellent and accommodating and provided help. The service was all in all exceptional.

Great position in the lovely quiet area, right by a fantastic shopping area which was walkable and metro service bars and restaurants, and Plaza Colon, Gran Via or even the museums like Prado or Sofia Reina. Tastefully decorated room, gentle staff — everything was nice.

The staff is friendly, the room is spacious, and the neighborhood is convenient with a nearby metro. The area is quiet and well-connected to transportation, restaurants, and cafés. The hotel has 24-hour reception, good wifi, and clean, comfortable rooms. The staff is responsive and accommodating, making for a secure and enjoyable stay.

The fitness and SPA are good, very new. Small but well done. Also the breakfast is worthwhile

The staff was quite amateur, trainees probably. The meals are very expensive against the price they charge. The minibar was not well furnished and it's heat warmed up the room

Magnificent, incredible location in Chamberi district just next door to all the attractions, Close to metro stops and direct from Atocha rail station. Neat room, huge with three single beds.

Amazing stay, as always. Pleasant place, huge rooms, well-mannered staff. Above average and very very good breakfast with many options for the start of the day.

Breakfast poor.

It's a charming small hotel, impeccably clean and in an amazing location. Thanks to the staff for being excellent and providing us with an excellent service. Overall freshly made food, plus there is Bonasera close by.

Everything was simply really good. Fab location and reasonably clean place, I enjoyed excellent and well-mannered staff. The beds were very comfy, room was great-sized and huge. The breakfast was above average with many options with FRESHLY MADE food.

The breakfast was above average with many options, enjoyed it.

Staff friendly, patient, and spoke Spanish. Room pleasant and comfortable. Restaurant staff helpful and forthright. Good location for walking and close to attractions. Would recommend to friends.

Exceptional service overall and parking onsite. Large and brand-new rooms with a comfortable bed. Great and fab location near the metro station, and 5 minute walk from Museo Sorolla.

Excellent location: walking distance to the center of the city, 2-3 metro stations, shops, restaurants and bars, and, at the same time, at the very quite street. It is an ideal location with the possibility to reach it from the airport in maximum 45 minutes just using the public transport (subway).

Wi-Fi Internet connection (included in the price) did not work though my laptop worked perfectly well last March in the hotel Jardin Metropolitano. Breakfast (choice and variety of food) was too modest for the 4 stars hotel. 4 stars hotel cannot have the room's minibar staffed with just three bottles of soft drinks. TV channels are available only in Spanish language. In my opinion it is a regular 2-3 stars hotel without any character. But, it is still fine for business or private travelers with limited budget.